Question
Answer
How do I charge my JOOS Orange?
All you need to do is angle your JOOS Orange towards the sun and it will start charging your devices right away. The sun moves during the day, but, our intelligent internal microprocessors will keep the JOOS Orange charging as efficiently as possible. You can also charge your JOOS Orange straight from your computer using the USB connector provided, or from a US wall socket for portable power.
What if it rains?
The JOOS Orange is waterproof. You can leave it outside in a monsoon or in a swimming pool and it will still charge – although, we don’t recommend putting cables underwater with the JOOS Orange.
How do I change the battery?
The JOOS Orange works by using a powerful lithium-ion polymer battery, which stores power. You use that power for charging. Our battery comes with a 1 year warranty, and if it needs replacing, just order a new battery from us and you can easily connect it yourself. We encourage you to recycle your old battery responsibly. The lithium-ion polymer battery is, with normal handling, perfectly safe. However, it should not be opened, disassembled, crushed, burned or exposed to high temperatures; under these circumstances, if the internal fluid is inhaled, ingested or touched, it may lead to toxic effects requiring medical attention. For more information on lithium-ion polymer batteries, please see this article.
How do I charge my devices?
JOOS Orange comes with a variety of connecting tips and cables to cover the most common cell phones and electronic devices. After exposing the JOOS Orange to the sun, all you need to do is plug the black micro USB cable into your JOOS Orange, connect the appropriate tip into the round barrel connector, plug into your device and it will start charging right away. We have also included three additional adapters to help you charge a wide range of electronics straight from your JOOS Orange.
Can I leave it outside?
Of course – outside, inside, on the roof, underwater, tied to your backpack, on your car roof while you’re outside the supermarket. As long as it can see the sun, your JOOS Orange will bring solar energy to you in the easiest, most convenient way! Use the convenient security holes with a strong cable to make sure it does not walk off with anyone!
Is it waterproof?
Oh yes! Waterproof, cold-proof, heat–proof…it is designed to last and to keep working for you in the widest range of conditions possible.
How sturdy is it?
Well, Jamie has had his prototype outside for six months, has (accidentally) run his car over it and it has been chewed by his dog and it still works fine….we don’t recommend putting heavy objects on the JOOS Orange but it is sturdy, tough and can handle the regular rough and tumble of family life, travel and outside use. The JOOS Orange is known to operate from temperatures of -20°C to 60°C, and can withstand high altitudes (take it on holiday and business trips for power on the go).
How long will it take to charge?
JOOS Orange will start generating and storing energy as soon as it is in sunlight (the blinking red light shows it is working) and will start to charge your electronics straight away. How long it takes to charge the internal battery fully with power from the sun will depend on a number of factors, such as where in the world you are! As a rough guide though, if the JOOS Orange is in full sunlight constantly, it can generate up to around 2 watt hours each hour, taking a full 10 hours to fill the battery from empty. The average cellphone uses a 3Wh battery, with a smart phone having a 5Wh battery, so a full JOOS Orange holds enough power to charge nearly 7 regular phones, or 4 smart phones without any additional sunlight or power.
Is it possible for the JOOS Orange battery to go completely flat or die?
Under normal circumstances this won’t happen. It is possible for a Lithium-ion Polymer battery to go completely flat (less than 2 volts, or less than 1% charge). This can happen to the battery if the JOOS Orange is completely discharged and is then kept in the dark for a very long time (several months at a minimum). Once the battery has gotten into this state, it cannot be charged by a USB power source. It can only be charged again through solar power. Once the battery has been charged by the sun, it can then again be charged by using a USB power source if desired.
How do I know when it is fully charged?
The red LED indicator tells you how much solar power is being produced and stored in the internal battery, and the green LEDs show how full the battery is. When the LED lights no longer flash, the JOOS Orange’s battery is full. You can test this by plugging a cable into the unit. The green LED lights will blink 5 times to show the battery is full.
Can I charge my JOOS Orange when there is no sun?
Yes – you can charge the JOOS Orange from the sun, from a USB port, or from the grid. To charge with solar energy, of course the JOOS Orange needs light to function, but its intelligent technology will often keep it charging in low or partial light. Visit our website to see our range of adapters to allow you to charge the Orange from the grid – the white charging cable included in your pack will allow you to charge the JOOS Orange from your computer. This cable also allows you to connect to the GUI which shows you how much power you are generating, how full the JOOS Orange battery is, and links you to myEnergy – our solar energy rewards server.
How do I tell how much power is left?
You can connect the JOOS Orange to the GUI on our website, which shows you very clearly how much power you are generating at any one point, and how charged the JOOS Orange is.
Can I charge my laptop with it?
The JOOS Orange is not designed to charge a laptop and its internal battery will not store enough power to charge one. However, it will charge iPads, and the JOOS Orange is only one of a range of personal solar power appliances, which the team at Solar Components is developing to charge all your personal electronic devices from the sun….including laptops!
How can I improve the effectiveness of my JOOS Orange?
To improve the effectiveness of your JOOS Orange, attach two of our reflectors from the Power Boost Reflector Kit onto the sides with the screws provided. The reflectors direct more light onto the solar cell, increasing the rate of power production significantly. The amount will depend on your latitude, here in Silicon Valley we can expect about 30-40% more energy. A Reflector Kit will soon be available for purchase from our website at www.solarjoos.com/products/extras.
How do I take care of my JOOS Orange?
The JOOS Orange needs no special care, it is designed to be a rugged, durable product. If the solar cell gets dirty, clean with sponge and light detergent. If water gets into the micro USB port, just blow it out and leave it exposed to air to dry out.
How long will the power remain in my JOOS Orange?
We have designed the JOOS Orange to be the most efficient power-storage unit available. As such, it can work as a useful power source even in long term storage conditions. The lithium-ion polymer battery inside the JOOS Orange discharges energy at a rate of 3% a month, so the JOOS Orange will still retain some 70% of its power after 12 months and over a quarter of its power after 2 years – assuming it is not put out in the sun to recharge of course!
My device isn’t charging properly, what should I do?
Check to ensure that your JOOS Orange is powered up (no green light is no power at all may indicate 100% charge in the battery- you can use the GUI to see what is going on inside your JOOS Orange). Check that you have the correct cables and adapter tips inserted into the JOOS Orange and your device. If the device is not charging, contact their manufacturer.
How do I make sure I get the most sun during the day?
Your JOOS Orange has multi-positional legs that pull out from the back of the unit. Adjust the legs into a position that angles the solar cell to best face the sun. If you plan to leave the JOOS Orange in a stationary position all day, face the solar cell to the south and adjust the legs to point the front of the Orange to the noon sun.
What do I do if the adapters don’t fit my devices?
We will supply a variety of different adapters and tips on our website at www.solarjoos.com/products/extras.
For further support and information, please do contact us at:

